Job Description
PRINCIPAL RESPONSIBILITIES:
Provide direction to all technician levels, as well as the lead technicians, in the maintenance shop and may manage a Fleet Maintenance Supervisor in a satellite maintenance shop or on another shift, assigned to his or her work group to ensure that all repair and maintenance work is performed is a safe, efficient and timely manner. Oversee the planning and scheduling of all repair work to increase productivity, while effectively managing the department's overtime. Monitor the shop's operational performance and efficiency and take action to redirect activities as appropriate. Report to management on shop performance, and implement procedures for process or programmatic changes for improvement for efficiencies.
Manage lead technicians and maintenance supervisor(s) in the maintenance shop, to include such responsibilities as overseeing daily shop huddles; fleet walks; coaching and counseling lead technician and maintenance supervisor(s) on performance and corrective action, when necessary; make hiring and termination decisions, in concert with Human Resources and appropriate management; oversee employee training and performance evaluation; evaluate, recommend and approve supervisor recommendations for merit increase, promotion and job change recommendations, as appropriate.
Maintain an on-going preventive maintenance program for assigned locations. Identify trends in road calls, break downs; oversee maintenance of the building and other facility on site; control maintenance costs relating to personnel, purchasing, inventory control and outsourcing of repairs.
Manage outside repair facilities and repairs to ensure all work is properly completed in accordance with the Company's safety and compliance procedures, and federal and state regulations; follow up where appropriate. Identify training opportunities and, as necessary, document issues and constructively discusses corrective action, as needed, with maintenance supervisor.
Conduct Quality Control Inspections, track issues and issue resolution to ensure all works is properly completed and is in accordance with the Company's safety and compliance procedures, and federal and state regulations.
Maintain advanced knowledge of engine, emission systems, transmission, brake, hydraulic and electrical systems to manage advanced preventive and repair maintenance functions of heavy equipment and vehicles used by the company, on site and on the road, including:
o Engine chassis repair and maintenance;
o Knowledge of vehicle body control systems, including hydraulics and electrical systems to manage the maintenance and repair the vehicles in a timely and safe manner;
o Knowledge of heating and air conditioning systems to manage diagnosis and repair of complex heating and cooling systems in the vehicles in a timely and safe manner; and
o Knowledge of welding tools to fix heavy equipment in a safe and efficient manner to ensure the equipment is back in an operable condition as quickly and as safely as possible.
o Manage related administrative matters for the team, including payroll, maintain employee records, maintain records of all preventive and corrective maintenance performed, ensure the appropriate recording of all information into Dossier Maintenance Software, prepare and submit the budget for approval, set departmental goals to align with the targets and performance objectives established by the division's leadership team.
o May require local travel.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
Skills and Requirements
Knowledge of basic computer skills and Microsoft Office
Advanced Root Cause Problem Solving
Effective and professional communications skills
Strong customer service orientation
Ability to anticipate business needs and plan accordingly to ensure that equipment, employee and fiscal resources are utilized in the most efficient manner
High level of analytical skill to develop a range of possible solutions to address a wide range of issues
Organizational skills
Ability to collaborate and encourage employee engagement
Good financial management and planning skills; ability to understand financial terms, budgets, tables and reports. Ability to develop realistic, comprehensive plans to make efficient use of resources.
Automotive Service Excellence T2 Diesel Engine, T Master Certified. T3 Drive T4 Brake T5 Suspension and Steering.
High school diploma or G.E.D.
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